Locate Dive Center Consumer Protection Contact Us FAQs Shop
Locate Dive Center Consumer Protection Contact Us FAQs Shop

Report Ethical Concern

Enter Ethical Concern Details

    Throughout the review process, NAUI requires all participants involved in the process to keep all information related to the complaint confidential to the extent possible. Confidentiality remains in effect after the conclusion of the review process.



    NAUI  |  ETHICSPOINT REPORTING SERVICE

    Report your concerns in confidence

    Diving depends on trust. If you see or suspect something that isn’t right, you can speak up — safely, confidentially, and at any hour. It’s free, and open to everyone in our community.

    Who can use this service

    Everyone. NAUI members, students, parents and guardians, and dive center staff – anyone with a concern connected to NAUI courses, instructors, or programs.

    What you can report
    • Harassment, abuse, or unsafe treatment of students
    • Unprofessional or unethical conduct by an instructor or dive professional
    • Violations of NAUI safety or training standards
    • Fraud, falsified records, or certification irregularities
    • Retaliation against someone who spoke up

    Not sure it qualifies? You can also use the service to ask a question.

    How it works
    1

    Make a report

    Online or from your phone, in your own words - any time, day or night
    2

    An independent provider receives it

    NAVEX (Ethicspoint), a third-party company, takes your report and passes it to NAUI.
    3

    NAUI reviews and follows up

    Every report is reviewed and handled fairly. You can check back for updates, even if you stay anonymous.

    Your protections

    Confidential

    Handled by an independent third party and shared only on a need-to-know basis.

    Anonymous option

    You decide whether to share your name.

    No retaliation

    Good-faith reports are protected. Retaliation is not tolerated.

    A fair process

    A report starts a review. It is not a finding of fault.

    How to report

    Free  •  Secure  •  Available 24/7

    ONLINE

    naui.ethicspoint.com

    MOBILE

    nauimobile.ethicspoint.com

    CALL TOLL-FREE  (U.S., GUAM, PUERTO RICO, CANADA)

    +1 833-724-6923

    SCAN TO REPORT

    NOT FOR EMERGENCIES.  If someone is in immediate danger, contact local emergency services first (911 in the U.S.).

    Instructors and dive centers: please share this page with your students. Reports are received by NAVEX, an independent provider, and reviewed by NAUI. Outside the U.S., Guam, Puerto Rico, and Canada, please use the online or mobile link.