JOSH GAY NAUI # 47433
Monday, September 10, 2007
400E PALMETTO AVE
PENSACOLA, FL 32507
USA
Dear Member,
The NAUI Cares survey is an important component of NAUI Worldwide's quality assurance
program. We receive thousands of responses and review each and every one to help
protect NAUI members' hard earned reputation for educational excellence.
We appreciate it when a NAUI course graduate takes the time to complete and return
a Cares survey. We are fortunate to receive an inordinately high return of surveys
distributed, which at times reaches double-digit percentages of total certified
divers. (By comparison surveys of a similar nature conducted by other groups only
realize an average two to four percent return and consider it exceptional.) It is
especially gratifying when a NAUI diver takes extra time to add a complimentary
comment and we are pleased to forward it to you with our sincere appreciation for
and in recognition of your commitment to quality education and diving safety.
Toney Lazard, Jr. said, "Instructor helped me feel confident during all parts of
this class. I cannot wait to take the next one."
Please accept our heartiest congratulations for what your students are saying about
you. In an industry driven by word-of-mouth there are few higher or more valuable
compliments. You should be proud - we are.
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